Currency Exchange FAQs

FAQs

Get answers to frequently asked questions regarding our services.

How can I locate the nearest branch?
We have 20 branches to choose from. To find a branch near you, use our branch locator tool.
I have a concern about a transaction, who can I contact?
Please send the details of your transaction to contactus@bfcforex.com or call us on 1800 103 3006.
What is a transaction fee?
The transaction fee is the commission we charge for offering our services to you. This is based on the amount you send. Contact us for more details on the transaction fee.
What is an exchange rate?
Each country has its own currency. In any money transfer or foreign exchange transaction, there is a local currency and a foreign currency which will have different values. The difference between these two rates will have an impact on the money you Buy and Sell.
Where do I find the exchange rates?
Please check our exchange rate table:
Which money transfer option is best for me?
You can receive money worldwide from your loved ones through various money transfer company’s, namely Ezremit, Western Union, Express Money, Transfast and MoneyGram at BFC forex branches locations near to you. Visit our Money Transfer page or please contact us for more information.
Are the exchange rates the same every day?
No, exchange rates are dynamic and are constantly being updated to ensure you have our latest and most recent rates.  Please always check the exchange rate before you process your transactions.
How can I pay to BFC Forex services?
Up to Rs 49,999/- can be paid in cash, and any amount over Rs 49,999/- has to be paid using a travellers’ or corporate bank account only.
What are all the features of the Multi-currency Travel card?
The travel card is convenient, safe, secure, cost-effective, and can be reloaded as and when required. You can load 10 currencies onto one card i.e. USD, GBP, EUR, CAD, AUD, CHF, SGD, JPY, AED, HKD. Please contact us for more information.
What is a transaction fee?
The transaction fee is the commission we charge for offering our services to you. This is based on the amount you send. Contact us for more details on the transaction fee.
What is an exchange rate?
Each country has its own currency. In any money transfer or foreign exchange transaction, there is a local currency and a foreign currency which will have different values. The difference between these two rates will have an impact on the money you Buy and Sell.
What is the limit entitled by a Resident Indian and Corporate official?
Total entitlement per traveller is USD 250,000 or its equivalent of other currencies in a calendar year. Of this, only USD 3000 cash is entitled to a traveller per trip and the remaining will be provided in the form of a Travel card only.
Who is eligible to avail foreign exchange?
Resident Indians who travel for holidays, or, any employee of corporate travel for official trips, are eligible to buy foreign exchange.

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